FAQ

Can I participate in your Segway PT tour if I am pregnant?
We DO NOT allow anyone who is pregnant or who may think they are pregnant on our Segway PT’s. While the odds are
VERY VERY high that all participants will enjoy a safe and trouble-free ride, we do have this one non-negotiable when it comes to the safety of potential tour participants.

When should I arrive for my tour?
Please arrive a minimum of 30 minutes prior to the tour start time to sign waivers, get fitted for helmets, watch a safety video and train on the Segway. PT.

Is there a weight requirement to ride a Segway?
Yes, there weight limitations for our Segway PT’s. You must weigh at least 100lbs. for the Segway to turn on. The maximum weight for a participant is 280lbs.

Is there an age requirement to ride a Segway PT?
While we don’t have an age requirement, we do require that anyone under the age of 18 has a parent/guardian 21 or older go on the tour with them.

Can I rent a Segway PT by-the-hour?
Unfortunately, no. We are not able to rent Segways out by the hour at this time. Our Segway PT’s are only for our guided Segway PT tours.

What should I wear for my tour?
While there are no specific requirements for riding a Segway, we recommend attire and shoes that are comfortable and suitable for the weather.

Do you offer team building events?
We offer a variety of team building events with our Segway PT’s. We can do them at our location, or bring the Segway PT’s
to you. Please, email info@chattanoogasegwaytours.com
with your needs and we will help you plan an unforgettable team building adventure.

Is riding a Segway PT difficult?
We say that if you can stand up straight for an hour and climb two flights of stairs without help, you can ride
a Segway PT. We have had guests in their 80s ride with confidence. It usually takes 10 minutes at most to learn to ride a Segway PT. However if you do have health conditions or take medications that may cause dizziness, light-headedness, or otherwise inhibit your
ability to move, a Segway tour may not be the best choice for you.

What should I bring with me for my tour?
We recommend bringing water or purchasing some from our shop for your tour. Each Segway PT has a small bag to carry
a water bottle and a small personal item. You are also welcome to bring your own helmet.

What is your cancellation policy?
Customers will receive a full refund with 24 hours notice of cancellation. Customers will also receive
a full refund in case of OPERATOR cancellation due to weather or other unforeseen circumstances. Contact us by phone to cancel or inquire about a cancellation. No-shows and those contacting us inside of the 24 hour cancellation window will be charged the
full price.